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Strengthening the Role of Traveler Voices in the Future of Aviation

“You are entitled to a refund for your canceled flight” - The Points Guy

Updated: Jun 24, 2025


Under U.S. DOT rules, travelers are entitled to a full refund, no questions asked, if their flight is canceled, significantly delayed (3+ hours domestic, 6+ hours international), or has a significant schedule change and they choose not to travel. Refunds are due within 7 days for credit-card purchases or 20 days for other payment methods. Travelers are not obligated to accept vouchers or airline miles instead.



 
 
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